The Human Side of Change Management

Continuing Education Information

For Continuing Education credit you must read this page.

Release date: February 14, 2014

Expiration date: February 14, 2025

Target Audience: This activity has been designed to meet the needs of healthcare professionals, specifically medical laboratory scientists.

P.A.C.E.® approved programs are accepted by the ASCP-BOC for recertification, and for license renewal in all licensure states except Florida.

Florida has additional requirements for continuing education that are managed by CE Broker at the direction of the Florida Department of Health, Division of Medical Quality Assurance, Board of Clinical Laboratory Personnel.


Objectives:
  • Identify John Kotter's 8 Steps for Change.
  • Identify the four types of listeners for communicating change.
  • Identify the four quadrants of the Strategic Communications Model for Change.
  • Identify at least four ways that laboratory scientists serve as change agents.

Estimated Completion Time (including post-test): 54m

Method of Participation: To receive a statement of credit, you must:

  1. Watch the video in its entirety
  2. Successfully complete the video post-test (80% or higher)
  3. Submit certificate completion information
  4. Complete the course evaluation

NO FEE is associated with this continuing education activity. All CE credit granted on this website (arup.utah.edu) is provided as a service to medical laboratory professionals as part of the academic mission of the University of Utah’s Department of Pathology and ARUP Laboratories. After completing the post-test and submitting your information where prompted, a certificate will be generated and available for printing or saving.

P.A.C.E.® Accreditation: The program has been approved for 1.0 contact hour(s) through ARUP Laboratories, which is approved as a provider of continuing education programs in the clinical laboratory sciences by the American Society for Clinical Laboratory Sciences (ASCLS) P.A.C.E.® Program.

CE Broker Accreditation: The program has been approved for 1.0 contact hour(s) through ARUP Laboratories, which is approved as a provider of continuing education programs in the clinical laboratory sciences by CE Broker at the direction of the Florida Department of Health, Division of Medical Quality Assurance, Board of Clinical Laboratory Personnel. Submissions for Florida Credit are reported to CE Broker on your behalf on a monthly basis.

Course Director: Cherie V. Petersen

Faculty: Cheryl Vincent, MBA

Disclosure: Neither the speaker(s), planner(s), nor anyone in control of content for the enduring material video, The Human Side of Change Management, have any relevant financial relationship with commercial products or services discussed today.

References: Individual courses will provide explanations and references for the content covered by the quiz section of the course. Additional references are available at aruplab.com and arupconsult.com.


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Launch Lecture Video