Management Decision Making and Process Improvement

Decision making and process improvement are important skills for managers, but can certainly be used by everyone. This lecture covers the steps managers should take to make the best decisions, the eight traps that affect decision making and how to avoid them, and methodologies for process improvement with tools that can be used to continuously improve.

Presented by 
Dan Anderson, MS, MT(ASCP)
Senior Operations Director, ARUP Laboratories

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Comments and Feedback

To provide the highest quality information and educational content, we welcome your comments and feedback. We would also like to extend the invitation and encourage you to collaborate with us to create new content as we work to enhance the value of this resource to all MLS programs. Feel free to contact:

Alyssa Peña, MLS(ASCP)CM
800-242-2787 ext. 3952
Distance Education Coordinator
ARUP Laboratories