The Lab Must Go On


Clinical laboratories face immense challenges with the COVID-19 pandemic. While support for COVID-19 testing has been an essential focus of the coordinated clinical laboratory response, the pandemic influences laboratory operations in numerous ways that challenge the traditional concepts of laboratory management. In this webinar, ARUP Chief Operations Officer Jonathan Genzen, MD, PhD, details the challenges, setbacks, successes, and opportunities for development throughout the COVID-19 pandemic to consider as laboratories move forward.

Originally presented on March 3, 2021, in Salt Lake City, Utah.

Lecture Presenter

Jonathan R. Genzen, MD, PhD

Jonathan R. Genzen, MD, PhD

Associate Professor of Clinical Pathology
University of Utah School of Medicine
Chief Operations Officer
ARUP Laboratories

Jonathan R. Genzen is the chief operations officer at ARUP Laboratories. He graduated from Northwestern University with a bachelor’s degree before completing a medical degree at the Pritzker School of Medicine. Dr. Genzen also graduated with a doctorate degree from the University of Chicago. He completed his residency at Yale-New Haven Hospital and VA Connecticut Healthcare System and then continued on to complete a postdoctoral research fellowship at Yale University School of Medicine in the department of laboratory medicine. Dr. Genzen is a fellow of American Society for Clinical Pathology and the College of American Pathologists, and he is a member of the American Association for Clinical Chemistry and the Academy of Clinical Laboratory Physicians and Scientists. His research areas of focus include laboratory automation and process improvement as well as clinical chemistry.


After this presentation, participants will be able to:

  • Identify the challenges of clinical laboratories during the COVID-19 pandemic
  • Examine traditional laboratory management concepts and evaluate how they are or are not applicable during a pandemic
  • Propose alternative strategies to accommodate dramatic and selective increases in test volumes during pandemics
  • Describe solutions that support maintaining an intact clinical laboratory workforce—and the overall critical mission—during times of crisis

Sponsored by:

University of Utah School of Medicine, Department of Pathology, and ARUP Laboratories